Powering Your Business With Reliable, Responsive IT Services

NextGen is your single, dedicated partner for IT support across all your branches. Our services are built to keep your IT infrastructure running seamlessly—24 hours a day, 7 days a week. With skilled technicians available to provide on-site support throughout Canada and the United States, we deliver hands-on expertise to resolve even the most complex IT challenges.

With more than 250 service points across North America, our team of seasoned IT professionals has extensive experience handling everything from hardware breakdowns and software issues to network disruptions. We also manage equipment installations, replacements, and upgrades. Using our incident management system, our technicians and service coordinators keep you updated in real time as issues are resolved.

Our on-site interventions are fast, efficient, and aligned with your business needs. Whether it’s warranty service, out-of-warranty repairs, preventive maintenance, updates, or spare parts management, we work directly with manufacturers to ensure a smooth process. By leveraging advanced tools like our mobile intervention app, we keep clients fully informed throughout each stage of the service.

As a trusted partner, we’re committed to delivering reliable solutions and rapid response in critical situations. With 24/7 availability, we make sure your operations continue without disruption, no matter when challenges arise.

At NextGen, every successful repair reflects the strength of our collaboration with local teams, creating a positive impact on your business and your community.